IT NETWORK MAINTENANCE, AMC, IT OUTSOURCING Singapore

Why use Network Maintenance Services ?

Many businesses need ongoing help and support to maintain and manage their computer networks. A&B offers several flexible maintenance packages to help clients manage their networks and control costs. A&B can function as an "outsourced" IT department for your business or as additional help for a designated IT person who needs additional support.

Network Maintenance packages allow our customers to get the most economical service rates as well as well as priority scheduling when problems arise.

Key Benefits include:

Most economical service rates available

Regularly scheduled times for service (as often as needed)

Priority scheduling to address unexpected problems

Ability to stock key components for your business as needed

Monthly pay-as-you-go or pre-paid support plans available

Here are a few possible reasons why you might want Network
Maintenance to support your computer hardware:

01.Limited in-house expertise at your company.

02.Not economically viable for your company to employ someone purely for IT support.

03.If you are snowed under looking after your company's computer and network hardware as well as doing your own job.

04.Your computer hardware is out of warranty, or the original vendor does not perform well when warranty calls are made.

05.You would like to have a greater amount of experience to refer to when problems occur or you are considering new IT systems or software

Server Management & Desktop Support :

A&B manages your server environment and backup effectively to maintain performance at optimum levels. Our server management offerings ensure that server parameters and operating systems are administered and tuned well. Our deliverables include:

:: Enterprise Network management

:: Operating System administration - Windows NT 4.0, Windows 2000 & Windows 2003

:: Performance monitoring of servers (monitoring CPU, disk space, memory utilization) and fine-tuning

:: Securities & privileges management

:: Login Script management & auditing

:: Process management & Thread management

:: Regular backup scheduling

:: Anti-virus management: Planning/ upgrading/ implementation/ regular scanning and upgrading of the anti-virus software.

:: Desktop & User management

:: Help Desk support for back-end escalation

:: Profile management

Desktop Management :

A&B’s Desktop Management services provide quick deployment, standardization and maintenance of desktops across your organization, resulting in cost and time savings, better manageability and increased productivity.

:: Desktop computer configurations

:: Standard office application management and support

:: Personal computer maintenance through dedicated resources

:: IT Help Desk

+ single point of contact for problems and service enhancements

:: Standardization of applications

:: Periodic update of patches & service packs

:: Anti-virus management

:: Periodic audit of IT assets

IT Help Desk :

A&B’s help desk services help you with first-level IT support, offering a single point of contact for all support service requirements and enabling effective ‘on call’ solutions that drastically reduce problem resolution time. This ensures high uptime of basic user systems and improves productivity.
We offer professionally managed help desk services in ongoing management and maintenance of IT infrastructure and applications, enabling you to focus your valuable IT resources on high-value added competencies. Our Managed IT Help Desk services cover Singapore and are usually customized for each client.

To find out more about the above products or current promotions please use our contact form or you could reach us on 6837 2336 during office hours 9.00am to 6.00pm.